Intellectual Property Claim
Effective Date: September 12, 2024
Store: Glowsee
Website: https://glowsee.com/
Glowsee respects intellectual property rights and expects the same from all users, partners, and third parties interacting with our website. This Intellectual Property Claim Policy outlines how rights holders can report alleged infringements and how Glowsee responds to such claims.
Our goal is to maintain a fair, lawful, and transparent environment while offering children’s clothing—including boys’ tops, girls’ bottoms, dresses, and matching sets—without violating the rights of others.
1. Scope of Protection
This policy applies to all intellectual property displayed or used on Glowsee, including but not limited to:
- Trademarks (brand names, logos, slogans)
- Copyrighted materials (images, product descriptions, website content)
- Designs and visual elements
- Product-related intellectual property
Glowsee does not knowingly infringe on the intellectual property rights of others and takes all claims seriously.
2. Reporting an Intellectual Property Claim
If you believe that your intellectual property rights have been violated on Glowsee, you may submit a formal claim.
Required Information
To ensure efficient processing, your claim must include:
- Your full legal name
- Your contact information (email address)
- A description of the intellectual property you claim ownership of
- The exact URL(s) or product(s) where the alleged infringement appears
- A statement explaining the nature of the infringement
- A declaration that your claim is made in good faith
- A statement confirming that the information provided is accurate
Incomplete claims may not be processed.
3. Submission Method
All intellectual property claims must be submitted via email:
|
Contact Method |
Details |
|
|
support@glowsee.com |
|
Subject Line |
Intellectual Property Claim |
|
Support Hours |
8:00 AM – 7:00 PM (EST), Monday – Saturday |
4. Claim Review Process
Once a claim is received, Glowsee will:
- Review the submitted information
- Verify the validity of the claim
- Assess the content or product in question
Possible Actions
|
Outcome |
Action Taken |
|
Valid Claim |
Content removed or product listing disabled |
|
Inconclusive |
Additional information requested |
|
Invalid Claim |
No action taken |
Glowsee reserves the right to determine the appropriate response based on available evidence.
5. Response Time
We aim to acknowledge claims within a reasonable timeframe.
General Timeline
|
Step |
Estimated Time |
|
Claim Review |
1 – 5 Business Days |
|
Resolution |
Depends on case complexity |
Delays may occur if additional verification is required.
6. Counter-Notification
If you believe that content was removed in error, you may submit a counter-notification.
Required Information
- Your full name and contact details
- Identification of the removed content
- A statement explaining why the removal was incorrect
- A declaration made in good faith
Glowsee will review counter-notifications and determine whether to restore the content.
7. Repeat Infringement Policy
Glowsee maintains a zero-tolerance approach to repeated intellectual property violations.
Actions May Include
- Removal of listings
- Suspension of accounts
- Permanent restriction from using Glowsee services
8. Good Faith Requirement
All claims must be submitted in good faith.
Submitting false or misleading claims may result in:
- Rejection of the claim
- Potential legal consequences
Glowsee reserves the right to take action against abusive or fraudulent claims.
9. Third-Party Content
Some content on Glowsee may originate from third-party suppliers or partners.
While we strive to ensure compliance, we are not always the original creator of all materials. However, upon receiving a valid claim, we will take appropriate action.
10. Limitation of Liability
Glowsee is not liable for:
- Content provided by third parties
- Unintentional infringements prior to notification
- Damages arising from removal or restriction of content
Our responsibility begins upon receiving a valid and complete claim.
11. Legal Considerations
This policy does not replace legal rights or remedies available under applicable law.
Parties are encouraged to resolve disputes directly where possible before initiating formal claims.
12. Policy Updates
Glowsee reserves the right to update this Intellectual Property Claim Policy at any time.
Updates
- Changes will be posted on this page
- Continued use of the website indicates acceptance
13. Contact Information
For all intellectual property-related concerns, contact:
|
Contact Method |
Details |
|
|
support@glowsee.com |
|
Support Hours |
8:00 AM – 7:00 PM (EST) |
|
Days Available |
Monday – Saturday |
14. Summary of Key Points
|
Category |
Details |
|
Claim Method |
Email submission |
|
Required Info |
Ownership proof, URLs, description |
|
Review Time |
1 – 5 Business Days |
|
Actions |
Remove, review, or reject |
|
Counter-Claims |
Allowed |
|
Repeat Violations |
Account restrictions |